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<title>How do I increase a person's or site's File Drop quota?</title>
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<div><h1 class="article-title">How do I increase a person's or site's File Drop quota?</h1></div>
<div><div class="screensteps-steps">    <div class="step-instructions screensteps-textblock screensteps-wrapper--introduction screensteps-wrapper">
  <p>As explained in <a href="content.hlp?docId=whatarequotasanduploadlimits">What are quotas and upload limits?</a> users may request additional storage space in either <em>Resources</em> or <em>File Drop</em>. For <em>Resources</em>, see <a href="content.hlp?docId=howdoiincreaseasitesresourcesquota">How do I increase a site's Resources quota?</a></p>
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Log in as admin.</h2>
      <div class="step-instructions screensteps-textblock">
  <p>Log in as an admin (e.g., psg3a-admin).</p>
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Go to Administration Workspace.</h2>
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    <img src="https://media.screensteps.com/image_assets/assets/003/820/025/original/de5d10e1-0917-4232-ac14-461f1a5fc03b.png" alt="" height="100" width="285">
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Access the site.</h2>
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      <div class="step-instructions screensteps-textblock">
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<li>Go to the <em>Worksite Setup</em> tool.</li>
<li>In the <em>Search</em> box, enter the title of the site, then press <strong>Enter</strong> or <strong>Return</strong> on your keyboard, or select <strong>Search</strong>.</li>
<li>Select the link to the site to navigate to it.</li>
</ol>
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      <div class="step screensteps-section screensteps-depth-1">
    <h2 class="step-title screensteps-heading">Go to File Drop.</h2>
      <div class="image screensteps-image">
    <img src="https://media.screensteps.com/image_assets/assets/003/820/028/original/998e8ab9-4bf7-487f-a6be-67a1ed0e96f8.png" alt="" height="122" width="138">
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      <div class="step-instructions screensteps-textblock">
  <p>Select <strong>File Drop</strong> from the Tool Menu in the site.</p>
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      <div class="step screensteps-section screensteps-depth-1" id="enable-the-custom-quota">
    <h2 class="step-title screensteps-heading">Enable the custom quota.</h2>
      <div class="step-instructions screensteps-textblock">
  <p>You can enable a custom quota for a specific site participant (e.g., one student in a course site needs their <em>File Drop</em> quota increased) or for all users (e.g., an instructor wants every student in the site to have a quota greater than 1 GB per person). <a href="#enable-a-custom-quota-for-all-users-in-the-site" target="_self">Skip to the steps for enabling a custom quota for all users.</a></p>
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        <div class="step screensteps-section screensteps-depth-2" id="enable-a-custom-quota-for-one-user-only">
    <h3 class="step-title screensteps-heading">Enable a custom quota for one user only.</h3>
        <div class="step screensteps-section screensteps-depth-3" id="edit-details-on-the-user-s-folder">
    <h4 class="step-title screensteps-heading">Edit Details on the user's folder.</h4>
      <div class="image screensteps-image">
    <img src="https://media.screensteps.com/image_assets/assets/003/820/029/original/7d64fd72-0fc5-4b96-a06b-1ccf093248f0.png" alt="" height="695" width="572">
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      <div class="step-instructions screensteps-textblock">
  <ol>
<li>Select the <strong>Actions </strong>menu for the requesting user's folder.</li>
<li>Select <strong>Edit Details</strong>.</li>
</ol>
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  </div>
 
        <div class="step screensteps-section screensteps-depth-3" id="enter-the-new-quota_1">
    <h4 class="step-title screensteps-heading">Enter the new quota.</h4>
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    <img src="https://media.screensteps.com/image_assets/assets/003/820/031/original/20f9503b-9a81-4903-963a-2b7a3a4344b1.png" alt="" height="392" width="831">
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      <div class="step-instructions screensteps-textblock">
  <ol>
<li>Select the <strong>Special quota</strong> checkbox.</li>
<li>In the box provided, enter the new quota in <strong>Kilobytes (binary)</strong>. For quick reference, here is a list of custom <em>File Drop </em>quotas we've enabled for users within the past few years:<ul>
<li>2 GB = 2097152 KB</li>
<li>4 GB = 4294967 KB</li>
</ul>
</li>
</ol>
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      <div class="step-instructions screensteps-textblock screensteps-wrapper--info screensteps-wrapper">
  <p><strong>Note:</strong> To find the appropriate value for a different number of GB, do a <a href="https://www.google.com/search?hl=en&amp;ei=9CvIXt-gD9CvggfH4YmQCQ&amp;q=GB+in+KB+binary&amp;oq=GB+in+KB+binary&amp;gs_lcp=CgZwc3ktYWIQAzIGCAAQCBAeMgYIABAIEB5Q2cMcWNnDHGCGxhxoAHAAeACAAe8BiAHvAZIBAzItMZgBAKABAaoBB2d3cy13aXo&amp;sclient=psy-ab&amp;ved=0ahUKEwjf6r6FnsjpAhXQl-AKHcdwApIQ4dUDCAw&amp;uact=5" target="_blank">Google search for "GB to KB binary"</a>.  </p>
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        <div class="step screensteps-section screensteps-depth-3">
    <h4 class="step-title screensteps-heading">Select Update.</h4>
      <div class="image screensteps-image">
    <img src="https://media.screensteps.com/image_assets/assets/003/820/032/original/2d40f0c2-c51b-470e-a03c-7e4890d963c2.png" alt="" height="39" width="150">
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  </div>
 
  </div>
 
        <div class="step screensteps-section screensteps-depth-2" id="enable-a-custom-quota-for-all-users-in-the-site">
    <h3 class="step-title screensteps-heading">Enable a custom quota for all users in the site.</h3>
        <div class="step screensteps-section screensteps-depth-3">
    <h4 class="step-title screensteps-heading">Edit Details on the main File Drop folder.</h4>
      <div class="image screensteps-image">
    <img src="https://media.screensteps.com/image_assets/assets/003/820/034/original/0b6f892d-7546-43ff-a40d-fd8071035ab9.png" alt="" height="629" width="571">
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      <div class="step-instructions screensteps-textblock">
  <ol>
<li>Select the <strong>Actions </strong>menu for the main <em>File Drop</em> folder.  The folder's name should be <strong>[site title] File Drop</strong>, e.g., in a site named <strong>19Su ALL the tools!</strong>, the main folder is <strong>19Su ALL the tools! File Drop</strong>.</li>
<li>Select <strong>Edit Details</strong>.</li>
</ol>
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  </div>
 
        <div class="step screensteps-section screensteps-depth-3">
    <h4 class="step-title screensteps-heading">Enter the new quota.</h4>
      <div class="image screensteps-image">
    <img src="https://media.screensteps.com/image_assets/assets/003/820/035/original/f9b65820-066e-4d63-ae56-4fec3e4f3779.png" alt="" height="392" width="831">
</div>
 
      <div class="step-instructions screensteps-textblock">
  <ol>
<li>Select the <strong>Special quota</strong> checkbox.</li>
<li>In the box provided, enter the new quota in <strong>Kilobytes (binary)</strong>. For quick reference, here is a list of custom <em>File Drop </em>quotas we've enabled for users within the past few years:<ul>
<li>2 GB = 2097152 KB</li>
<li>4 GB = 4294967 KB</li>
</ul>
</li>
</ol>
</div>
 
      <div class="step-instructions screensteps-textblock screensteps-wrapper--info screensteps-wrapper">
  <p><strong>Note:</strong> To find the appropriate value for a different number of GB, do a <a href="https://www.google.com/search?hl=en&amp;ei=9CvIXt-gD9CvggfH4YmQCQ&amp;q=GB+in+KB+binary&amp;oq=GB+in+KB+binary&amp;gs_lcp=CgZwc3ktYWIQAzIGCAAQCBAeMgYIABAIEB5Q2cMcWNnDHGCGxhxoAHAAeACAAe8BiAHvAZIBAzItMZgBAKABAaoBB2d3cy13aXo&amp;sclient=psy-ab&amp;ved=0ahUKEwjf6r6FnsjpAhXQl-AKHcdwApIQ4dUDCAw&amp;uact=5" target="_blank">Google search for "GB to KB binary"</a>.  </p>
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        <div class="step screensteps-section screensteps-depth-3" id="select-update_1">
    <h4 class="step-title screensteps-heading">Select Update.</h4>
      <div class="image screensteps-image">
    <img src="https://media.screensteps.com/image_assets/assets/003/820/037/original/cd9cd456-dd8c-488e-a58b-5ebbd38d8dfd.png" alt="" height="39" width="150">
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